1 hour ticket response
Our team of technical support engineers is focused on giving prompt answers to all your queries. We’ll review your technical support ticket as soon as it’s been received and will reply back to you with a solution to your problem within less than 60 minutes after the ticket submission. Actually, our average customer support ticket response time is 20 minutes.
A Topflight Customer Support Service
Each member of our client care staff has several years of experience in the cloud website hosting industry and almost all of them have worked for us for at least five years. They are all ready to reply to all your questions in the most competent way possible.
A User–Friendly Help Center Section
To help you find a quick hint on how to use a specific service, we have incorporated a really intuitive Help section in our Web Site Control Panel. You can browse through a rich collection of web hosting account management articles and website administration articles, have a glance at the F.A.Q. section or watch our educational video tutorials.